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- A faster reply is not a finished task
A policyholder asks for a replacement document. Use that ordinary request to decide what an agent should do, what staff should keep and how you will recognise success.
- What to ask for before you sign
An assistant that drafts a complaint acknowledgement gives you a useful test case. Ask suppliers for records that show what it used, who approved it and what reached the customer.
- Who takes over when the agent needs help?
An absent approver, an address that changes mid-task and a timed-out update: plan the staff queue and recovery steps before putting an agent in front of customers.
- Top Agentic AI for FCA-Regulated Firms
Seven agentic AI platforms assessed for UK firms under FCA supervision, with the criteria behind the order, a buyer's guide by firm type and a due diligence checklist.